Last Updated: Mar 28, 2024

Andrews is a family owned company founded in Cleveland, Ohio, in 1908.  Now with full service facilities in Cleveland and Columbus and operations worldwide, we pride ourselves on our personalized customer service and our ability to deliver anywhere in the world.

Our Vision

Our vision is to be a leader and an example of service to our customers and our communities that others would want to follow.  We want to achieve this by serving first, our local communities and then our global causes.  We believe it is our responsibility to take care of those who are closest to us, setting an example for others to do the same.  We commit to our team members to provide a stable and enjoyable workplace that fosters a culture of service to each other and to our customers.

Commitment to Service & Excellence

Andrews is committed to the principals that produce a culture of service and excellence.  We do this by pledging to do the job right the first time, understanding our customers’ perspectives, and improving ourselves.  We will do this with professionalism and integrity, taking pride in our work and never hesitating to help our fellow team members.

Customer Service

At Andrews, customer service and improvement go hand in hand.  We constantly examine our performance and seek feedback from our customers.  This enables us to better understand our customers’ needs and improve our systems to deliver best in class service year after year.  We won’t settle for average service and we commit to investing in the best possible training, equipment, and network of service providers.

United Van Lines Affiliation

As a founding agent of United Van Lines, the world’s largest and most trusted van line, we have unmatched service capability, which allows us to offer the best of both worlds: local interest and global capacity. 

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